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Patient Reviews

Reviews for Lake Worth, FL Medical and Surgical Director Jay Wallshein, M.D. Dry Eye Syndrome Services

Filter2 Reviews  
5.0
DAPI
Review from M.M.  |  Source: Google  |  Dec 16, 2019

I have been a patient with Dr Wallshein at Palm Beach Eye for many years, he has been treating me for dry eye syndrome. The office is run very efficiently, and professionally. Occasionally very busy, but they do eventually get around to getting all the patients in. I had dry eye testing done today by Alis--very professional and explained what she was doing thoroughly. I have always been pleased with the professionalism of Dr Wallshein and his treatment of me and will answer questions and give me his honest opinion in my care. Stephanie was very nice when checking me out and making my next appointment---explained about the best days and time to make my appointment so I would not have to wait as long and explained why this does sometimes happens--- very friendly and I appreciated the truthfulness. I recommend this group when asked by people I know. Mimi Martin More

5.0
DAPI
Review from Anonymous  |  Source: Vitals  |  Oct 16, 2019

Horrible Experience - I never write reviews but felt compelled in this disturbing case. I visited Dr Wallshein to treat eye inflammation due to ocular rosacea. After a VERY BRIEF examination, I was advised my eye glands were blocked. I was diagnosed with MGD and Dry Eye. He stressed the urgency of treatment, instilling major fear that I will lose all my eye glands. In reality this is a common condition not requiring the urgent intervention recommended. I was strongly directed to have a procedure called Lipiflow which cleans the blocked eyelid glands. Conveniently for Dr Wallshein’s wallet/profit, I was told I could have it immediately at a cost of “$1000”. The fear factor instilled in me by the Dr led me to have this costly procedure. Without having any benefit of research and out of fear I accepted. I later learned there are other much less costly ways to resolve the issue. Dr Wallshein also insisted on a specific optho antibiotic doxycycline that he has to make and costs $200. I later learned there are alternatives that cost $8 dollars. The Dr does not alleviate your fears and concerns nor fully explain his diagnosis or prognosis. This practice is nothing but a money making enterprise. He will over recommend procedures and medications, none covered by insurance. The Dr is more interested in lining his own pockets than consideration of less expensive alternatives. Further,  upon my arrival there were no less than “40” patients in the waiting room. A horrible anxiety producing chaotic environment. A patient factory. In summation this practice namely Dr Jay Wallshein is more concerned with his personal profit than his patients eye health or ability to pay for his costly procedures and medications of which are offensively and egregiously expensive and not covered by insurance even when viable alternatives are available. Horrible and upsetting experience. I suggest you select another Opthamologist at all cost. Save yourself personal grief, anxiety, disappointment and severe financial loss. More

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