Reviews for Lake Worth, FL Medical and Surgical Director Jay Wallshein, M.D. Blepharitis (Lid Disease) Services

Dr Jay Wallshein, his colleagues & his entire staff are extremely professional. This is a comprehensive eye center handling all eye problems. Dr Wallshein takes the time to answer all questions I may have. He keeps current on all eye treatments & monitors issues in an effort to prevent irreversible problems with my eyes, as well as for my mom & husband. With the treatments he has done for my dry eye condition, I no longer have an issue. Because of family history he knows what to look out for in my aging eyes. Dr Wallshein was instrumental in saving my mom’s eyesight due to a retina problem & glaucoma. His technicians are patient, thorough and very friendly. The optical manager, Jim Hurlbert, is top notch. Jim is extremely knowledgeable about the products in the optical Dept. He strives to ensure his customers are satisfied. When the lenses arrive from the lab, he becomes a quality control rep...making sure that the lenses fit properly & that the customer is totally satisfied. A satisfied customer is a return customer! I highly recommend Palm Beach Eye center for all your optical needs! More

Family and friends have been patients of Dr. Wallshein for many years. Even when he's super busy he always gets us in for emergencies and whenever we need to be seen. From many years ago until now we have been very happy with him and continue to be happy with him. One of my friends had an operation from another physician at a didn't go as well as planned. Dr Wallshein fixed him well and now he sees great and feels great. We've had many different types of care treatments including for dry eyes, cataract, pterygium and macular degeneration. We've always been very pleased with our outcomes. I've seen a few negative reviews about him but they're definitely not true. He's extremely personable loves to talk about the patient's lives and also communicates about his own very effectively to make you part of his life. He's the most caring physician oven know and beyond smart. He's the doc that will figure out what's wrong when others don't. We have experience with that as well. if you need help with anything he'll be there and if you ask him for more time or to talk about anything else he'll definitely stay and listen or communicate. More

I have been a patient with Dr Wallshein at Palm Beach Eye for many years, he has been treating me for dry eye syndrome. The office is run very efficiently, and professionally. Occasionally very busy, but they do eventually get around to getting all the patients in. I had dry eye testing done today by Alis--very professional and explained what she was doing thoroughly. I have always been pleased with the professionalism of Dr Wallshein and his treatment of me and will answer questions and give me his honest opinion in my care. Stephanie was very nice when checking me out and making my next appointment---explained about the best days and time to make my appointment so I would not have to wait as long and explained why this does sometimes happens--- very friendly and I appreciated the truthfulness. I recommend this group when asked by people I know. Mimi Martin More

I have been a patient with Dr Wallshein at Palm Beach Eye for many years, he has been treating me for dry eye syndrome. The office is run very efficiently, and professionally. Occasionally very busy, but they do eventually get around to getting all the patients in. I had dry eye testing done today by Alis--very professional and explained what she was doing thoroughly. I have always been pleased with the professionalism of Dr Wallshein and his treatment of me and will answer questions and give me his honest opinion in my care. Stephanie was very nice when checking me out and making my next appointment---explained about the best days and time to make my appointment so I would not have to wait as long and explained why this does sometimes happens--- very friendly and I appreciated the truthfulness. I recommend this group when asked by people I know. Mimi Martin More

My family and I have always had exceptional experiences here. From the beginning Dr Wallshein treated us well. I had very dry eyes and was given recommendations from another physician that didn’t work. Dr Wallshein gave me a treatment regimen that worked perfectly and my eyes are great now. He has always been kind and caring towards me and very patient. I’ve been to many other local eye doctors and no success. I see great and feel great. Thank you Dr Wallshein for all your care More

My family and I have always had exceptional experiences here. From the beginning Dr Wallshein treated us well. I had very dry eyes and was given recommendations from another physician that didn’t work. Dr Wallshein gave me a treatment regimen that worked perfectly and my eyes are great now. He has always been kind and caring towards me and very patient. I’ve been to many other local eye doctors and no success. I see great and feel great. Thank you Dr Wallshein for all your care More

My family and I have always had exceptional experiences here. From the beginning Dr Wallshein treated us well. I had very dry eyes and was given recommendations from another physician that didn’t work. Dr Wallshein gave me a treatment regimen that worked perfectly and my eyes are great now. He has always been kind and caring towards me and very patient. I’ve been to many other local eye doctors and no success. I see great and feel great. Thank you Dr Wallshein for all your care More

My family and I have always had exceptional experiences here. From the beginning Dr Wallshein treated us well. I had very dry eyes and was given recommendations from another physician that didn’t work. Dr Wallshein gave me a treatment regimen that worked perfectly and my eyes are great now. He has always been kind and caring towards me and very patient. I’ve been to many other local eye doctors and no success. I see great and feel great. Thank you Dr Wallshein for all your care More

I developed double vision and went to Dr wallshein for a diagnosis and treatment plan. What he had told me was not what I wanted to hear and I was also required to pay for a refraction which I did not want to. He actually told me that if I did not get it done I would not be able to have an accurate diagnosis. I read someone else's review here and had to respond because had I not had it done and the motility testing of my eyes something serious would have been missed. Dr. Wallshein confirmed that I had a fourth nerve palsy, and then he told me that I had a third nerve palsy as well. I was actually pretty upset with this because my other doctor did not confirm this diagnosis. So he sent me for my CAT scan of my arteries in my brain and an aneurysm was found confirming the third nerve palsy. I remember being in the room telling the doctor that I was not going to pay for the refraction and that I honestly thought that he was just trying to get some money from me. But after the thoroughness of the testing and the confirmed diagnosis I can't tell you how stupid I feel for thinking what I did. I even gave some of the staff a hard time in the office. What a mistake and I am so happy that I am alive today to talk about this and if anyone is reading this to let doctors be doctors and do what they need to do to make you better. Don't let a small amount of money come between you and proper testing. The doctor is excellent ethical and caring. He gave me his cell phone number and has texted me at least 5 times to make sure that I was doing well and made it through my surgery. I am so happy to be alive and have a great doctor and I recommend everyone to him and basically tell them don't argue with him with anything that small cost. I was in the waiting room and I was talking to a patient of the doctors with dry eyes, that was chronic and not going away and the patients are multiple other Physicians. The doctor recommended a somewhat expensive treatment plan that was not covered by insurance and the patient's problem is now 100% resolved which was not resolved with multiple other physicians and many years. My Outlook is good and I'm very happy to be alive. More